Office Manager

Benefits:

• Simple IRA
• Dental insurance
• Health insurance
• Paid time off

At SERVPRO of Lewiston/Auburn - Oxford/South Paris, we are a fast-paced, client-focused water damage restoration company serving residential and commercial clients. Our team is committed to quick, high-quality service and strong communication. We’re looking for an organized and dependable Office Manager to keep our operations running smoothly behind the scenes. The Office Manager will oversee daily administrative functions, support one administrative staff member, and ensure that operations, timelines, and communication with vendors and clients run efficiently. This is a hands-on role that requires attention to detail, multitasking, and a customer-first attitude.

Responsibilities:

• Supervise and support an Administrative Assistant
• Maintain organized systems for files, paperwork, and documentation
• Track and manage inventory of chemicals and office supplies
• Coordinate with vendors and contractors to schedule services, receive supplies, and manage relationships
• Work with internal staff to ensure project timelines are met and client needs are fulfilled
• Assist client needs with professionalism and urgency
• Handle incoming calls and office communications as needed
• Support management with special projects and day-to-day tasks

Position Requirements:

• Proven experience in office management, administration, or coordination
• Strong organizational and time-management skills
• Excellent customer service and communication skills (verbal and written)
• Confident working with vendors and resolving customer service issues
• Proficient in Microsoft Office or Google Workspace
• Previous experience in a service-based or construction-related industry preferred
• Ability to work independently, take initiative, and solve problems

Skills/Physical Demands/Competencies
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.