What are the responsibilities and job description for the Office Administrator/Job File Coordinator position at SERVPRO of Cedar Mill/Oak Hills?
(Bi-lingual preferred, but not required)
Our Franchise is seeking someone who speaks fluently in both Spanish and English, and is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! Please note this position is 100% in person, in the office.
Primary Responsibilities
Formal Education/Training
Our Franchise is seeking someone who speaks fluently in both Spanish and English, and is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! Please note this position is 100% in person, in the office.
Primary Responsibilities
- Assist with customer service and management of the customer experience
- Assist with scheduling
- Enter jobs into the operating system
- Maintain customer and client communications
- Ensure estimates are distributed to all necessary parties
- Review and validate project file documentation
- Confirm scope of work with Project Manager
- Support Project Manager's by ensuring customer and client agreement on scopes and estimates
- Distribute estimates
- Interface with subcontractors for availability
- Sign up new subcontractors and maintain insurances and licensing
- Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
- Schedule inspections with building departments
- Order materials and supplies as needed
- Update project schedule and timeline
- Update contract status with change orders and keep customer and client advised
- Manage collections activities
- Perform project close-out
- Superb customer service and track record
- Effective written and oral communication
- Intermediate math skills
- Experience in restoration and/or construction preferred
Formal Education/Training
- High school diploma/GED
- Associates or Bachelor of Business Administration preferred
- $20.00-$23.00 per hour, dependent on experience and leadership skills.
- Health Insurance
- Dental Insurance
- Vison Insurance
- Paid Time Off
- Paid Sick Time
- Bonus
Salary : $20 - $23
