What are the responsibilities and job description for the Mitigation Dispatcher position at SERVPRO of Decatur?
As an Mitigation Dispatcher, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.
Key Responsibilities
- Perform fundamental daily administrative tasks to assist the office team
- Coordinate crew and job scheduling
- Perform detailed and accurate data entry
- Answer phones and communicate with mobile units
- Schedule and dispatch drivers, vehicles, or equipment
- Relay messages between work crews, supervisors, and other personnel
- Monitor situations and locations
- High school diploma / GED (preferred)
- Must be knowledgeable in Microsoft Office
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Position Requirements
Skills / Physical Demands / Competencies
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
