What are the responsibilities and job description for the Administrative HR Assistant Dispatcher position at SERVPRO of Fort Lee?
We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is highly dependable, proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.
Primary Responsibilities
Provide excellent customer service
Send out emails and written correspondence
Receive general phone calls and greet visitors
Receive and dispatch lead calls and job referrals
Perform detailed and accurate data entry
Coordinate crew and job scheduling
Place and receive product orders
Perform general administration duties
Assist other departments, as needed
Position Requirements
1 year(s) of administrative or office-related experience
Customer service experience, quality assurance, and data entry a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Polite, confident, and excellent customer service skills, including listening and questioning skills
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Minimum of HSD / GED preferred
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
