What are the responsibilities and job description for the Water Restoration Technician position at SERVPRO of Kansas City Midtown?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Are you passionate about making a difference and helping people in their time of need? We are looking for a dedicated and skilled Water Restoration Technician to join our top-rated team. In this role, you'll be at the forefront of responding to water damage emergencies, assessing the situation, and implementing effective restoration procedures to bring properties back to their pre-loss condition. This is an exciting opportunity for problem-solvers who thrive in dynamic, high-pressure environments.
Why You’ll Love Working with Us:
- Impactful Work: Play a crucial role in helping property owners recover from water damage and restore their homes and businesses.
- Professional Growth: Benefit from ongoing training and development to keep up with the latest industry trends and techniques.
- Dynamic Team Environment: Join a team of dedicated professionals committed to excellence and customer satisfaction.
Key Responsibilities
- Emergency Response: Quickly respond to water damage emergencies, including floods, leaks, and other water-related disasters.
- Damage Assessment: Conduct thorough evaluations of water damage to determine the extent and develop effective restoration plans.
- Restoration Procedures: Execute water extraction, drying, dehumidification, and sanitization using state-of-the-art equipment and methods.
- Material Removal: Safely remove damaged materials like carpeting, drywall, and flooring to facilitate restoration.
- Documentation: Keep detailed records of the entire restoration process, from initial assessments to final progress reports.
- Stakeholder Communication: Maintain clear and effective communication with property owners, insurance adjusters, and other relevant parties.
- Compliance: Adhere to industry regulations, safety standards, and company policies at all times.
Qualifications
- Education: High school diploma or equivalent required; additional certifications or training in water damage restoration preferred.
- Experience: Demonstrated experience in water damage restoration, including water extraction, drying, and mitigation techniques.
- Technical Skills: Proficiency with industry-standard equipment and tools, such as water extractors, dehumidifiers, air movers, and moisture meters.
- Problem-Solving: Strong problem-solving skills with the ability to perform effectively in high-pressure situations.
- Communication: Excellent communication and interpersonal skills for interacting with property owners, insurance adjusters, and team members.
- Physical Capability: Ability to lift heavy objects, climb ladders, and work in confined spaces as needed.
- Licensing: Valid driver's license and clean driving record.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
Normal Working Hours, Additional Working Hours and Travel Requirements:
This is a full-time position with standard hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, totaling 40 hours per week, along with on-call responsibilities. During periods of high demand, extended hours and additional workdays may be necessary to meet customer needs. This role often requires working more than 8 hours a day, including some evenings and weekends. A weekend on-call bonus, premium pay for extended hours, and additional compensation for high-volume or "storm mode" periods are provided. Travel is primarily local, though occasional out-of-area and overnight travel may be required.
This is a full-time position with standard hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, totaling 40 hours per week, along with on-call responsibilities. During periods of high demand, extended hours and additional workdays may be necessary to meet customer needs. This role often requires working more than 8 hours a day, including some evenings and weekends. A weekend on-call bonus, premium pay for extended hours, and additional compensation for high-volume or "storm mode" periods are provided. Travel is primarily local, though occasional out-of-area and overnight travel may be required.
Salary : $18 - $20
