What are the responsibilities and job description for the Mitigation Project Manager position at SERVPRO of North Central Tazewell County?
Benefits:
- Company Work Vehicle
- Incentive Bonus Program
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Do you love helping people through difficult situations?
Then, don't miss your chance to join our growing Franchise as a new Mitigation Project Manager. In this position, you will be making a difference in people's lives each and every day. Helping our customers through the challenging process of water and fire damage cleanup is what a Project Manager does from start to finish. We have a sincere drive toward the goal of making fire and water damage "Like it never even happened"!
Our Franchise is seeking a person who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. If so, you may be our perfect Hero!
Then, don't miss your chance to join our growing Franchise as a new Mitigation Project Manager. In this position, you will be making a difference in people's lives each and every day. Helping our customers through the challenging process of water and fire damage cleanup is what a Project Manager does from start to finish. We have a sincere drive toward the goal of making fire and water damage "Like it never even happened"!
Our Franchise is seeking a person who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. If so, you may be our perfect Hero!
Primary Responsibilities
- Provide priority response to potential customers
- Establish and maintain positive customer relationships
- Educate customers on the remediation process
- Obtain site photos, create an accurate sketch of all affected areas, and create an initial scope of work for all projects
- Analyze labor, equipment, and time requirements for each project
- Recognize project constraints
- Deliver a consistent and well-defined estimate using estimating platform
- Conduct site visits as needed throughout project life
Education and Experience Requirements
- High School Diploma required, Associates or Bachelor's Degree preferred
- Minimum 2 years' experience in estimating and/or insurance adjusting
- Superb customer service track record
- Effective written and oral communication skills
- Proficient use of Xactimate and DocuSketch preferred
- Advanced math skills
- Must have good driving record
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time, salaried, exempt position. Normal schedule is 8.5-hour shifts Monday - Friday between 7:00 am - 5:00 pm. Due to the emergency response nature of the business, this position frequently requires long hours, working on-call, and weekend work beyond normal hours. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Salary : $50,000 - $60,000
