What are the responsibilities and job description for the Job File Coordinator position at Servpro of Olathe/Lenexa?
Primary Responsibilities
- Monitor job file status
- Monitor job file audit status
- Maintain job file WIP Reports
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Daily job file coordination
- Perform job file backup
- Maintain internal and external communications
- Prepare job file reports
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Perform job close-out
- Assist other departments, as needed
Position Requirements
- 2 year(s) of administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance are a plus
- Experience in service industry environment is a plus
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a courteous and professional tone of voice at all times
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Minimum of HSD/GED preferred
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Olathe, KS 66062: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Have you worked with Xactimate?
Experience:
- job file: 1 year (Preferred)
- Office: 1 year (Preferred)
Work Location: In person
Salary : $17 - $20
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