Demo

Job File Coordinator

Servpro of Olathe/Lenexa
Olathe, KS Full Time
POSTED ON 3/1/2024 CLOSED ON 8/8/2024

What are the responsibilities and job description for the Job File Coordinator position at Servpro of Olathe/Lenexa?

Primary Responsibilities

  • Monitor job file status
  • Monitor job file audit status
  • Maintain job file WIP Reports
  • Monitor and ensure client requirements are followed
  • Review and validate initial field documentation
  • Daily job file coordination
  • Perform job file backup
  • Maintain internal and external communications
  • Prepare job file reports
  • Complete and review job file documentation for final upload and the audit process
  • Complete job file audit process
  • Perform job close-out
  • Assist other departments, as needed

Position Requirements

  • 2 year(s) of administrative or office-related experience
  • Experience with writing estimates, job file processes, and quality assurance are a plus
  • Experience in service industry environment is a plus
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a courteous and professional tone of voice at all times
  • Polite, confident, and excellent customer service skills, including listening and questioning skills
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Very self-motivated and goal-oriented
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate and proprietary software
  • Minimum of HSD/GED preferred

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Olathe, KS 66062: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Have you worked with Xactimate?

Experience:

  • job file: 1 year (Preferred)
  • Office: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20

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