What are the responsibilities and job description for the Branch Manager position at SERVPRO of Rock County?
**Job Summary:**
We are seeking an experienced Operations/Branch Manager to oversee our company's daily operations and drive efficiency and growth. The ideal candidate will be responsible for managing processes, supervising staff, and implementing business development strategies to enhance overall performance.
**Responsibilities:**
· Continuously pursue strategic and operational objectives.
· Oversee the management of operational activities.
· Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.
· Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.
· Manage staff development of the Production/Restoration division.
· Work closely with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements.
· Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.
· Review, document, and discuss operational outcomes and key measures with the General Manager and Owner.
· Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.
· Maintain the development of leadership and management skills, as well as Restoration expertise.
· Other tasks/duties as required by employer.
**Experience:**
· High School Diploma/GED required, Associates or Bachelors degree strongly preferred.
· Industry certifications strongly preferred.
· Minimum 5 years of experience in business operations.
· Minimum 3 years management experience.
· Strong interpersonal skills, leadership skills, and management skills.
· Effective written and oral communication skills
· Experience in cleaning, restoration, or construction preferred.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Janesville, WI (Preferred)
Ability to Relocate:
- Janesville, WI: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $75,000