Construction Coordinator

Summary

The Construction Coordinator is responsible for tasks related to customer calls, project monitoring, tracking, coordination, and project audit. General office duties, such as drafting correspondence, filing, and creating reports are also included within this role.

Primary Responsibilities

• Assist with customer service and management of the customer experience
• Monitor and ensure client requirements are followed
• Assist with scheduling all warranty activities
• Enter lead / jobs into the operating system and make sure all information in the project is correct
• Educate customers on process
• Review and validate project file documentation
• Confirm with Superintendent's project scope of work is complete
• Maintain customer and client communications
• Support Superintendent's ensuring customer and client agreement on scope and estimate
• Ensure all paperwork is complete with customer and client
• Ensure estimates are distributed to all necessary parties
• Interface with Subcontractors for availability
• Issue POs based on project budget
• Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
• Schedule inspections with building departments
• Update budgets
• Order materials and supplies as needed
• Update project schedule and timeline
• Assist identifying and qualifying resource providers
• Validate completed PO documentation
• Update contract status with change orders and keep customer and client advised
• Maintain Work-in-Progress (WIP) report
• Maintain internal and external communications
• Maintain communication log
• Prepare project reports
• Upon project completion review file documentation and update as necessary
• Manage collections activities
• Perform project close-out

Education and Experience Requirements

• High school diploma / GED
• Associate or bachelor’s degree preferred
• A minimum two years of business experience
• Working knowledge of current business software technologies
• Superb customer service, administrative, and verbal and written communication skills
• Intermediate math skills
• Experience in the restoration and / or construction industry preferred

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Salary : $45,000 - $55,000