What are the responsibilities and job description for the Supervisor Water Restoration position at SERVPRO of Worcester?
Would you like to work where you’re valued, can learn new skills and techniques and have a great time? As a SERVPRO® Franchise employee, you will receive the following:
- Full time work with a competitive pay rate
- Bonuses for mobilizations
- Health/Dental/Vision insurance - Eligible employees, first of the month after 60 days of employment.
- 401K plan with generous company match (after waiting period)
- Company sponsored life insurance plan
- Paid time off and paid holidays (after waiting period)
- On the job training and certifications
- Substantial career growth potential
The Crew Chief (Supervisor) coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help®commitment.
Primary Responsibilities:
- Facilitate a positive customer experience and ensure customer satisfaction of services.
- Communicate clear expectations to production technicians and supervise their activities.
- Coordinate and perform production processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
- Document a detailed and accurate dry book & job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
Necessary Experience and Skill Set
- Minimum 1 year supervisory experience.
- Strong interpersonal skills, leadership skills, and management skills.
- Strong communication skills, oral and written.
- Experience in cleaning, restoration, or construction preferred.
Formal Education/Training:
- Minimum of high school diploma or equivalent; associates degree preferred.
- IICRC certifications preferred
All applicants who are offered a job with the SERVPRO must pass a background check and have a valid driver's license.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $23 - $26
