What are the responsibilities and job description for the Collection specialist position at SERVPRO Team Nichols?
Servpro Team Nichols - Collections Specialist & A / P Clerk
Are you a skilled negotiator?
Then, don’t miss your chance to join our Franchise as a new Collections Specialist & Accounts Payable Clerk. In this position, you will be making a difference every day.
We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened !
Our franchise is seeking someone who is great on the phone, has excellent communication skills, and is a serious multi-tasker.
If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.
Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities :
Monitor all accounts to identify outstanding debts
Contact insurance companies and / or customers to ask about overdue invoices
Use proactive measures to ensure timely payments
Maintain collection notes in QuickBooks and proprietary software
Create and maintain collection activity logs and present weekly progress to Office Manager
Complete accounts payable activities
Position Requirements :
2 years of experience with collection activities
Knowledge of billing procedures and collection techniques
Understanding of the Fair Debt Collection Practices Act (FDCPA)
Outstanding verbal and written communication skills
Professional phone etiquette
Negotiation and problem-solving skills
Experience with QuickBooks is a plus
High school diploma, Associate’s Degree is a plus
Ability to successfully complete a background check subject to applicable law
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.
SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Last updated : 2024-11-16
