What are the responsibilities and job description for the Job File Coordinator/ Collections Specialist position at SERVPRO - Upper Cape Cod and The Islands?
- Answer phones, provide customer service, and Work in progress database
- Scheduling of estimates and jobs
- Intake of new customer information and entering it into database
- Maintain all the job file documentation
- Maintain job file communications
- Process customer payments
- Audits and uploads of Insurance key account clients
- Accounts Receivable (A/R)/ Collections
- Communication with Field Crew Members
- Scanning/ Filing
- Handle recurring and unique tasks, as necessary
- Must be reliable and punctual
- Detail oriented
- Strong computer skills
- Ability to problem solve and take initiative
- Organized
- Experience in QBO
- Able to manage time efficiently and complete tasks on a daily basis
- Knowledgeable of Microsoft programs, able to learn quickly and train on our database system.
- Exceptional customer service skills
- Able to prioritize tasks
- Must have good interpersonal communication skills
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $23 - $25