What are the responsibilities and job description for the Debt Recovery Specialist position at Servpro?
We are seeking a detail-oriented and skilled Debt Recovery Specialist to join our team at Servpro. As a leading provider of restoration services, we take pride in restoring properties and lives.
This role plays a critical part in managing our accounts receivable and maintaining strong client relationships. You will be responsible for tracking outstanding invoices, communicating with clients regarding payment plans, and taking necessary actions to recover outstanding debts.
Key Responsibilities:
- Monitor accounts receivable and identify delinquent accounts.
- Contact clients to discuss outstanding invoices and establish payment arrangements.
- Negotiate payment terms and follow up on payment commitments.
- Maintain accurate records of collection activities.
- Collaborate with internal teams to resolve billing discrepancies.
- Generate reports on collection activities and provide regular updates to management.
Qualifications:
- Proven experience as a Collections Specialist or in a similar role.
- Strong knowledge of collections practices and regulations.
- Excellent communication and negotiation skills.
- Detail-oriented with a high level of accuracy.
- Ability to work independently and as part of a team.
- Proficiency in using collection software and Microsoft Office applications.
