What are the responsibilities and job description for the Claims Resolution Advocate position at SET SEG?
We're seeking a highly skilled Customer Service Representative to join our team at School Employers Trust (SET). As a key member of our Claims and Underwriting departments, you'll be responsible for providing exceptional support and communication to our members and internal team.
This role requires strong interpersonal skills, excellent written and verbal communication, and the ability to work independently as well as part of a collaborative team. You'll be responsible for managing claim intake, processing claims, and reconciling data, all while maintaining a high level of attention to detail.
We value a culture rooted in mutual respect, where individuals can learn from different perspectives and roles. If you're a customer service-oriented individual with an associate's degree or related insurance experience, we encourage you to apply.
The ideal candidate will have:
- Exceptional written and verbal communication skills
- Strong attention to detail
- Effective time management skills
- Ability to work both independently and as a team
- Proficiency with standard business software applications
In addition to a competitive benefits package, including 100% employer-paid insurance, PTO, and paid parental leave, we offer a fast-paced and dynamic work environment where you can grow and develop your skills.
