What are the responsibilities and job description for the Insurance Customer Advocate position at SET SEG?
About SET SEG
As a leading provider of insurance solutions to Michigan public schools, SET SEG values proactive individuals who can simplify complex challenges. Our collaborative team is committed to delivering exceptional customer experiences. We are an equal opportunity workplace.
We offer a comprehensive benefits package, including 100% employer-paid insurance, Paid Time Off (PTO), and paid parental leave. If you're motivated by our cause and seek a fast-paced work environment, consider joining us as a Customer Service Representative.
About the Role
This position requires a customer service-oriented individual with an associate's degree or related insurance experience. You'll collaborate with internal teams to deliver superior customer service, assist members via email and phone, and manage claim intake and processing. Key responsibilities include:
Required Qualifications
To be successful in this role, you'll need:
Benefits
At SET SEG, we prioritize our employees' well-being. Our comprehensive benefits package includes:
As a leading provider of insurance solutions to Michigan public schools, SET SEG values proactive individuals who can simplify complex challenges. Our collaborative team is committed to delivering exceptional customer experiences. We are an equal opportunity workplace.
We offer a comprehensive benefits package, including 100% employer-paid insurance, Paid Time Off (PTO), and paid parental leave. If you're motivated by our cause and seek a fast-paced work environment, consider joining us as a Customer Service Representative.
About the Role
This position requires a customer service-oriented individual with an associate's degree or related insurance experience. You'll collaborate with internal teams to deliver superior customer service, assist members via email and phone, and manage claim intake and processing. Key responsibilities include:
- Collaborating with internal business units to provide excellent customer service
- Communicating with members through various channels
- Managing claim intake and processing claims as directed
- Reconciling data, such as property schedules and loss experience
Required Qualifications
To be successful in this role, you'll need:
- An associate's degree or equivalent insurance experience
- Exceptional written and verbal communication skills
- Strong attention to detail
- Effective time management skills
Benefits
At SET SEG, we prioritize our employees' well-being. Our comprehensive benefits package includes:
