Demo

Hotel Front Desk Agent

Seva Hospitality
Troy, MI Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

JOB DESCRIPTION

Join the Marriott Hotels & Resorts team as a  Front Desk Associate  for a career in hospitality. The brandnew  SpringHill Suites  is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Troy Ohio! FullTime & PartTime positions are available for 1st shift 7am3pm) 2nd shift 3pm 11pm) and 3rd shift 11pm7am).

SpringHill Suites is looking for individuals with previous Marriott experience familiar with FOSSE and the Marriott standards.

FRONT DESK GENERAL JOB DESCRIPTION :

  • Aggressive negotiating skills and creative selling abilities to close on business.
  • Ensures a high level of customer satisfaction.
  • Answering Phones.
  • Making Changing Assisting w / Reservations.
  • Looking Up Directions on the Internet.
  • Promoting Rewards Program.
  • Creative Thinking.
  • Assisting Sales.
  • Creating Good Customer Relations.
  • Problem Solving.
  • Filling In Others Shifts As Needed.

Qualifications :

FRONT DESK GENERAL JOB REQUIREMENTS :

  • Exceptional Customer Service Skills.
  • Strong communication skills written and verbal.
  • Strong organizational skills.
  • Must be selfmotivated and resultsoriented.
  • Be comfortable working independently.
  • Excellent time management skills.
  • Able to have a flexible time schedule.
  • FOSSE Experience a Plus / Not Required.
  • Prior experience from Marriott hotels preferred / Not Required.
  • Basic Computer Skills.
  • Knowledge of Emailing a Plus / Not Required.
  • Energetic / Capable of MultiTasking.
  • Good with Following Up / Following Through.
  • Have Own Transportation / Be on Time.
  • Good ProblemSolving Skills.
  • This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.

    Additional Information :

    WHAT WE CAN OFFER YOU :

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Marriott Hilton and IHG Hotel Discounts
  • Schedule :

  • 8 hour shift
  • Monday to Friday
  • Nights as needed
  • On call
  • Rotating weekends
  • Remote Work : Employment Type :

    Fulltime

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