Takelma Barista Supervisor

Description

 Oversees daily operations to ensure compliance, efficiency, quality, service, and cost-effective management of resources in Takelma. Responsible for assigning and overseeing the daily duties of the Takelma Team preparing coffee, pizza, pastries and grab and go products in accordance with company standards. Is responsible for overall guest satisfaction through properly trained and motivated staff that routinely exceeds service, food quality, cleanliness, and sanitation standards.  

• Optimizes sales, gross profit, and inventory turns while improving efficiencies and productivity. 
• Monitoring all aspects of Takelma, take action to correct or improve processes products or service. 
• Maintains inventory and builds vendor relationships. 
• Interviews, hires and supervises all team members. 
• Coordinates training in an effort to maximize team member productivity and overall job satisfaction. 
• Routinely posts labor schedule based on budgeted and projected business volume. 
• Provides daily reports regarding revenue and volume. 
• Ensures all performance reviews are completed and given to team members in the time frame required. 
• Improves team member effectiveness by coaching, counseling, training and issuing disciplinary action for team members, delegating and monitoring job tasks and results in a timely manner. 
• Implements and communicates goals, objectives, policies and procedures. 
• Posts calendar of events to ensure team members are informed and able to communicate accurate information to guests. 
• Participates in all management meetings as requested. 
• Resolves guest concerns and complaints and considers guest suggestions in a continuous effort to provide superior guest service and generate repeat business. 
• Provides constructive input to foster process improvement within the department. 
• Maintains confidentiality of all privileged information. 
• Maintains safe and healthy work environment by following organization standards and sanitation regulations. 
• Performs other duties as required. 

Requirements

• High School Diploma or GED Certificate required. 
• 2-3 years related experience in a Barista or similar environment; including knowledge of coffee, service and sanitation required. 
• 3 years in a management or supervisory position preferred. 
• Ability to analyze problems, project consequences, identify solutions, and implement recommendations by utilizing independent judgment and solid decision making. 
• Ability to interact and maintain professional working relationships with guests and co-workers of varying social and cultural backgrounds. 
• Intermediate computer skills with Microsoft Office, Outlook, Excel and Publisher required. 
• Able to read and comprehend written instructions. 
• Basic mathematical skills required, such as adding, subtracting, multiplying and dividing. 
• Effectively handle multiple priorities and tasks in a fast paced environment. 
• Excellent organizational, verbal, interpersonal, and customer relation skills. 
• Current Food Handlers Certificate and OLCC License required.