What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Seven Hills Psychology?
Job Overview
We are seeking a highly motivated and compassionate individual to join our team as a Part-Time Receptionist/Administrative Assistant. This position is approximately 10 hours per week, with a flexible schedule. The ideal candidate will possess excellent communication and interpersonal skills, a strong work ethic, and a genuine desire to contribute to a positive and supportive environment for our patients and clinicians.
Responsibilities:
- Answer phone calls and emails with professionalism, providing excellent etiquette and patient care.
- Schedule and reschedule patient appointments efficiently and accurately using electronic health records (EHR) system.
- Greet patients warmly and professionally upon arrival.
- Provide basic information to patients regarding insurance, billing, and practice policies.
- Assist patients with check-in and check-out procedures, including insurance verification and co-pay collection.
- Maintain accurate patient records and data entry in the EHR system.
- Assist with office maintenance and organization, including inventory management and supply ordering.
- Provide support as a personal assistant when required, managing tasks for executives or team members.
- Assist with other administrative tasks as needed.
- Work collaboratively as part of a team to ensure smooth office operations.
- Maintain confidentiality of all patient information.
Qualifications:
- High school diploma or equivalent required.
- Knowledge of medical receptionist duties is an advantage but not mandatory.
- Excellent communication and interpersonal skills, both verbal and written.
- Strong organizational and time-management skills with the ability to multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel) and Google Suite applications (Gmail, Docs, Sheets, Drive), in addition to other relevant computer software.
- Experience with electronic health records (EHR) systems a plus.
- Strong customer service orientation with a focus on patient care.
- Ability to work independently and as part of a team.
- Professional and compassionate demeanor.
Job Types: Part-time, Contract
Pay: $17.00 - $20.00 per hour
Expected hours: 10 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $17 - $20