What are the responsibilities and job description for the Customer Service Representative position at Seven Hills Veterinary Clinic?
Are you a lover of animals AND excel at customer service? Then this exciting position with a veterinary clinic is for you!
We invite you to join our fast-paced, passionate, and ambitious team over at Seven Hills Veterinary Clinic. Qualified applicants please submit resume and references in person.
We are looking for a talented Customer Service Representative for a veterinary clinic in Nixa, MO. The primary job for a CSR is to exceed our client’s expectations for outstanding client service while creating a warm and welcoming impression. In our opinion what makes a good CSR is a ‘people person’ who enjoys working with diverse clients and is caring, friendly, and efficient.
The CSR must remain professional and courteous to clients and co-workers while handling multiple tasks at once with many interruptions. The position is part crowd control, part efficiency expert, and part records manager. CSRs answer the phones, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and check out the day’s appointments, process payments and manage financial information, and communicate between client and other staff. This position requires 10 hour workdays, 4 days a week.
Benefits:
Medical, discounted vet services, free prevention medicine, scrubs provided after probationary period, incentive pay that is shared between staff if the team meets the financial goals. 40 hours PTO after one year of service quickly increases to 80 hours PTO after two years of service. Clinic is closed on major holidays and after the first year you will get that holiday paid for if it lands on your scheduled workday.
***Applicants must pass drug tests.
Job Type: Full-time
Pay: $14.53 - $16.35 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- Day shift
Application Question(s):
- Available to work 10 hour shifts with possible overtime?
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $15 - $16