Job Description :
As CX Experience Designer you'll work in a multidisciplinary team, alongside researchers, experience designers, visual designers, and developers, to deliver best-in-class, human-centered products and services. Your role will be to analyze, plan, map, and create the most valuable and contextually accurate experiences that are simple, and intuitive for customers to use.
Not only will you be excited by the challenge of creating great products across multiple channels, devices, and platforms, but you will also be able to see and own the end-to-end journey as well as the detailed outcomes.
- Designs next generation enterprise digital experiences
- Collaborates directly with a team of product owners, marketing managers, and visual designers to create intuitive web interfaces that balance user need with business goals
Understand customer needs and identify where separate interactions should come together as one that meets that need
Arrange these separate interactions into rational screens, user flows, and digital touch-points for that productLook for commonalities in activities across experiences where new product opportunities could be realizedUnderstand the core Human-Centered Design framework of an experience and design targeted improvements to that framework that accommodates new and improved process refinements and deliverablesCreate and rapidly iterate interactive prototypes by task, scenario, and journeyIdentify and design new cross-functional design patterns and standardsCo-creating designs with developers, marketing, and product stakeholdersPut forward new cases for design improvements with marketing and product managersCommunicate with detailed design and industry-backed decisions and be able to represent all experience touch-pointsEngage and align with all multidisciplinary teams across the customer office businessRun and lead Design Thinking, Lean Business Canvas workshops, design sprints, and other collaborative activitiesAnalyze failure within existing experiences and identify root causes for that failure that can be translated into solutionsIdentify opportunities for cost reduction and process improvement within existing servicesJob Requirements
Job Description :
As CX Experience Designer you'll work in a multidisciplinary team, alongside researchers, experience designers, visual designers, and developers, to deliver best-in-class, human-centered products and services. Your role will be to analyze, plan, map, and create the most valuable and contextually accurate experiences that are simple, and intuitive for customers to use.
Not only will you be excited by the challenge of creating great products across multiple channels, devices, and platforms, but you will also be able to see and own the end-to-end journey as well as the detailed outcomes.
Designs next generation enterprise digital experiencesCollaborates directly with a team of product owners, marketing managers, and visual designers to create intuitive web interfaces that balance user need with business goalsUnderstand customer needs and identify where separate interactions should come together as one that meets that need
Arrange these separate interactions into rational screens, user flows, and digital touch-points for that productLook for commonalities in activities across experiences where new product opportunities could be realizedUnderstand the core Human-Centered Design framework of an experience and design targeted improvements to that framework that accommodates new and improved process refinements and deliverablesCreate and rapidly iterate interactive prototypes by task, scenario, and journeyIdentify and design new cross-functional design patterns and standardsCo-creating designs with developers, marketing, and product stakeholdersPut forward new cases for design improvements with marketing and product managersCommunicate with detailed design and industry-backed decisions and be able to represent all experience touch-pointsEngage and align with all multidisciplinary teams across the customer office businessRun and lead Design Thinking, Lean Business Canvas workshops, design sprints, and other collaborative activitiesAnalyze failure within existing experiences and identify root causes for that failure that can be translated into solutionsIdentify opportunities for cost reduction and process improvement within existing services
