What are the responsibilities and job description for the Assistant Service Manager position at Sewell?
Assistant Service Manager (ASM)
About Sewell :
Sewell Automotive Companies is afamily-owned business founded in 1911. Our mission is to provide the bestvehicle sales and service experience for our customers. We do this in a waythat fosters the continuous improvement of our people and our company. We are atop-performing, thoroughly professional, and genuinely caring organization inall that we do. We have 20 dealerships and 8 collision centers located inDallas, Fort Worth, Grapevine, Plano, McKinney, Houston, Austin, San Antonio,and Sugar Land.
SewellAutomotive Companies offers opportunities with the following brands :
AudiBMWBuickCadillacGMCINEOSInfiniti
LandRoverLexusMercedes-BenzMINISubaru
Responsibilities :
Communicate with customers throughout allstages of the service process
Manage, organize, and track all customerservice concerns
Communicate service needs to the customerbased upon the technician’s diagnosis
Maintain a working knowledge of allmanufacturer vehicles and updates
Demonstrate a “servant’s heart” by creatingunique and personalized experiences
Represent Sewell in a professional and caringmanner
Achieve critical service goals and customersatisfaction goals
Requirements : Bachelor’s degree
Organization and attention to detail
Proficiency in all Microsoft Office products
Strong written and verbal communication skills
Luxury retail experience preferred
Experience in a fast-paced environment
Availability to work evenings and weekends
Self-motivation
Enjoys a competitive and assertive workenvironment
Benefits : A starting guarantee
Company car lease program
Continuous education opportunities
World-class training and associate development
401(k) with company match starting on day one
Medical, dental, and vision insurance
Tuition reimbursement for qualifyingassociates
Company-paid short-term disability
Life insurance and long-term disabilityoptions
Sewell Automotive Companiesmaintains a strong policy of equal employment opportunities for all associatesad applicants of employment. We hire, train, promote, and compensate associateson the basis of personal and professional competence and potential foradvancement without regard for race, color, religion, sex, national origin, ageover 40, marital status, disability or citizenship as well as other classificationsprotected by applicable federal, state or local laws. EOE
