Marketing Underwriter

Marketing Underwriter

SFM – The Work Comp Experts

Work somewhere you love

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you navigate your work-life journey.

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Flexible hybrid work environment
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus
• Pet insurance
• Generous PTO
• 9 paid holidays
• Paid parental leave
• Annual company-wide volunteer day
• Discounts on gym memberships, fitness apps and weight loss programs
• Adoption financial assistance

Visit our careers page to learn more about working at SFM.

About SFM

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

The role

As a Marketing Underwriter at SFM, you’ll be part of a dynamic, multi-functional team, responsible for underwriting workers’ compensation policies. Your role will involve making well-informed decisions based on sound judgment, relevant data, and best business practices. You’ll play a key part in evaluating new business opportunities and renewals, ensuring decisions align with both company and team objectives. Building and maintaining strong relationships with agencies and brokers will be vital to achieving success in securing new business, retaining renewals, and managing loss experience. You’ll also be tasked with identifying trends and underwriting practices that could affect the team's portfolio. This position is open to applicants based in Minnesota, with the flexibility of a hybrid work environment. Apply today to see why SFM is the employer of choice for employees who choose to stay and grow their careers

What You'll be doing:

• Analyzes exposures and communicates with team members, loss prevention, premium audit, and technical specialists to thoroughly evaluate insured risks when making mid-term policy changes and reviewing renewals. Makes judgmental decisions and determines continuation of coverage, pricing and the service needs of our customers and within authority level regarding policy’s.
• Promotes new business activity. Evaluates and analyzes new business applications for relevant information and determines appropriate action to be taken. Selects the most profitable business possible, consistent with company best practices as well as team and company goals and objectives, within individual authority level.
• Maintains and monitors entire underwriting book of business to achieve premium volume and loss ratios consistent with company goals and objectives.
• Meets with agent representatives off-site to review and monitor their performance, strengthen business relationships, establish marketing plan goals, and communicate company philosophy, procedures, service capabilities and new products or changes in products.
• Facilitates and educates current and prospective policyholders and promotes SFM’s services in a marketing role.
• Provides premier customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems. Adheres to partnership agreements with business service teams.

Business Operations

• Applies business unit policies, practices, and procedures.
• Develops collaborative relationships with team members, policyholders, agents, loss prevention, premium audit, and technical specialists to achieve individual and team goals. Maintains appropriate interactions with persons both within the organization and externally
• Identifies and communicates trending and underwriting practices that could impact the team’s book of business. Provides effective and timely communication on risk selection and decisions.
• Maintains strong industry knowledge on underwriting expertise and change in the market/account positions. Develops and maintains knowledge of forms, coverages, ratings, and manuals for the workers compensation line of business.
• Evaluates and underwrites new and renewal accounts to maintain profitable growth and market competitiveness. Identifies changes in account/market risk exposures and loss trends to maximize profitability. Prepares information to request endorsement changes to the policy.

What We’ll Love About You:

• Bachelor’s degree in Insurance, Finance, Risk management, Business or related field preferred; in lieu of a bachelor’s degree, 4 years of suitable work experience will be accepted.
• Two or more years’ underwriting experience with workers’ compensation and/or casualty insurance or with commercial multi-line product lines. Experience with workers' compensation is highly desirable.
• Must have a valid driver’s license.
• Professional insurance designations (CPCU, ARM) are a plus.
• Demonstrates a working knowledge of state applicable Workers’ Compensation rules and regulations, NCCI rules and its application to underwriting, desirable.
• Understanding of insurance finance.
• Strong marketing and business acumen skills.
• Excellent verbal and written communication skills.
• Ability to assimilate, understand and analyze information from a variety of sources.
• Strong math skills and ability to evaluate policy premiums, loss ratios and retentions.
• Excellent Problem-solving and decision-making skills with an eye for detail.
• Effective negotiation and conflict resolutions abilities.
• Ability to effectively build and strengthen professional relationships.
• Strong prioritization, organization, and time management skills.
• Highly self-motivated and able to work with little direction.
• Strong customer service and interpersonal skills.
• Proficient in MS Office software applications (Excel, Word, etc.).
• Ability to function in a highly collaborative, team environment.

The base pay posted is just one component of SFM’s total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate’s relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification.

Physical Requirements

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or remote location, using standard office equipment such as computers, phones, and photocopiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions. Travel as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance is required.

Join us

Watch videos to learn more about SFM’s careers and culture.

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. All employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, marital, familial, or veteran status, medical condition or disability, or any other legally protected classification.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.