Demo

Insurance Specialist

SGA Dental Partners
Albany, GA Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/29/2025

In hometown communities across the South East, SGA Dental Partners is a beacon of positive energy — making a difference in people’s lives. Born from the coming together of three outstanding and long-respected dental practices into an even greater whole, SGA Dental Partners delivers the highest level of clinical excellence and patient-centered care.

We are looking for a competent, detail-oriented Insurance Specialist to join our insurance team. Duties may include processing insurance claims, posting insurance payments and following up with insurance companies, as needed. Our Insurance Specialist should exhibit professionalism and trustworthiness, should have excellent communication and negotiation skills, as well as an ability to work independently. Must be able to prioritize time, work efficiently and adapt well to continuous change.


Key Responsibilities

  • Process and monitor insurance billing and follow up of claims for multiple locations

  • Investigate historical data for unpaid insurance claims

  • Resolve insurance processing issues

  • Update account status records and collection efforts

  • Report on insurance collection activity and accounts receivable status


Knowledge/Skills/Abilities

  • Proven experience as an Insurance Collection Specialist or similar role

  • Knowledge of billing procedures and collection techniques

  • Working knowledge of MS Office and databases

  • Comfortable working with targets

  • Patience and ability to manage stress

  • Excellent communication skills (written and oral)

  • Skilled in negotiation

  • Problem-solving skills


Education/ Experience

  • High school diploma

  • Associate’s/Bachelor’s degree is a plus


Physical/ Environmental Requirements

  • Must be able to carry and lift items weighing up to 25 pounds.

  • This position will require sitting for long periods of time, walking, standing, and bending, as well as using fine motor skills, such as finger dexterity for typing and using small hand tools.

  • This position requires average to above average visual acuity and hearing.

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to read memos, computer screens, personnel forms, and clinical and administrative documents.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

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