Program Manager

Software Guidance & Assistance, Inc., (SGA), is searching for a Program Manager for a Contract assignment with one of our premier SaaS clients in Lehi, UT.

Programs within the Digital Employee Experience (DEX) business unit are focused on the employee experience and improving enterprise tools that help people be productive in their digital journey.

• Provide program management skills to lead teams to deliver a high-quality, impactful solution to create a Talent Marketplace that enhances organizational agility by efficiently matching employees with critical business initiatives.
• Establish well-defined project objectives and success metrics in collaboration with sponsors and stakeholders to ensure alignment with talent goals.
• Use proprietary design thinking framework (Infuse) to lead the team to conduct discovery and define experiences of users to design innovative and effective solutions for a diverse set of problems and opportunities related to talent.
• Define project scope, requirements, DACI / roles and responsibilities
• Manage the project plan, including governance, risk management, and metrics.
• Lead, coordinate, engage and motivate project team and resources to gain alignment on project goals and deliverables and drive consistent delivery on commitments
• Manage project teams, which may include client, third-party vendors, and/or consultants
• Coordinate with project team, stakeholders, and vendors to ensure parties are on track with project requirements, schedules, and milestones
• Maintain regular and transparent communication with key stakeholders through status reports, updates, and meetings to keep everyone informed about progress, risks, and changes.
• Proactively manage and resolve project roadblocks and issues
• Accountability for the successful delivery of the project and its deliverables
• Conduct retrospectives and identify continuous improvement opportunities

Required Skills:

• 5 years project management and/or management consulting experience with a solid background of project delivery.
• Experience in applying Design Thinking methodology to optimally drive solutions that tackle business problems keeping the internal customer at the heart of your project.
• Manage large-scale projects that drive process, people, and /or technology transformation
• Proven success in managing delivery of large projects or programs with VP/C-Level visibility in a variety of challenging environments
• Experienced in driving user adoption and acceptance within highly complex people, process, and /or technology initiatives
• Ability to accurately identify root cause of gaps or deficiencies and recommend best practice ways to address them
• Experience working in a large enterprise environment on projects centered around talent management and Workday
• Excellent communicator - written, verbal, and in presentation.
• Understand organizational change management basics and how to leverage it alongside program management.
• Keen problem solver and connector.
• Certified in project management methodologies.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.