What are the responsibilities and job description for the Customer Service representative position at SGS Consulting?
Company Description
sgs consulting
Job Description
· Resolves customer issues.
· Provides information regarding products and services.
· Answers phone with proper phone etiquette. Ability to work with different types of personalities in a professional, positive manner.
· Complies with company policies and procedures and maintains regular work attendance.
· Performs other duties as assigned.
Responsibilities:
· Liaison between customer/sales/various internal teams Process manual entry orders through AS400
· Direct communication with customer providing shipment status, product availability, account status, etc.
Additional Information
All your information will be kept confidential according to EEO guidelines.
