What are the responsibilities and job description for the Infrastructure Technician position at SGS Consulting?
Job Details
Job Title: | Infrastructure Technician I |
Job Type: | Fulltime/Permanent |
Location: | Safford, AZ USA 85546 (Onsite) |
Job Description:
Additional Details:
- No Relocation Assistance.
- They will not be working in Mine; we have lab there, where the candidate will work.
- Help Desk Technician
Responsibilities:
- Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
- Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
- Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
- Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
- Perform other duties as required.
Required Skills:
- Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
- Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
- Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
- Basic understanding of networking concepts, protocols and technology including wireless networking equipment
- Basic knowledge of voice systems (PBX/VoIP)
- Skill in effective communication, both verbal and written
- Ability to work weekends, holidays, rotating shifts, and both scheduled and unscheduled overtime as business dictates.
- Must be customer service-oriented and possess good organizational skills.
- Ability to develop and maintain awareness of occupational hazards and safety precautions.
- Skilled in following safety practices and recognizing hazards.
Preferred Qualifications:
- High School diploma or GED.
- A Certification.
- Network Certification.
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