Senior Executive Assistant

Responsibilities:

• Meets expectations of the applicable One Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Maintain executive’s calendar, scheduling meetings and appointments as requested; on own initiative, establishes appointment priorities, reschedules or refuses appointments or invitations, and draws attention to important dates or conflicts. Prioritizes own time according to workload demands.
• Plans, coordinates and participates in administrative and board-level meetings, following guidelines in Hospital Bylaws, JCAHO Administrative and Board standards and other regulatory entities, schedules meeting rooms; orders catering; prepares agendas; does timely mail-outs; takes and transcribes minutes; coordinates follow-up actions; and, works directly with Committee Chairs.
• Provides polite, courteous and professional reception and telephone service; tactfully determines nature and urgency of business; answers inquiries and resolves conflicts independently whenever possible using own judgment and knowledge of hospital operations; refers to appropriate person if necessary.
• Reads incoming correspondence; determines deadlines and suspense dates; checks accuracy of documents requiring executive’s signature; summarizes content if needed; provides necessary backup material for executive’s review; offers advice or initiates reply if appropriate; and, coordinates follow-up as necessary.
• Composes correspondence requiring understanding of hospital operations and policies; researches and prepares special projects or presentations; initiates and maintains large and complex paper and electronic filing systems, develops method for organizing and retrieving information.
• Makes complex travel arrangements for individual executives or groups, authorizing airline travel, lodging, conference rooms, catering, audio-visual equipment.
• In the executive’s absence, responds to requests for action or information; if necessary relays to the appropriate staff member; intercepts requests and helps implement action; insures timely response; decides whether executive should be notified of important or emergency matters.
• Provides assistance and training to peers and subordinates on equipment, hospital policies and workplace standards. Supervises clerical support as needed.
• Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of the members served by the department.
• Appropriately adapts assigned client assessment treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each client served.
• Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
• Excellent communication skills and organization skills required.
• Performs other duties as assigned.

Job Requirements:

Education/Skills

• High School Diploma required.

Experience

• 5 years of experience in office and calendar management is required.
• Experience working in supported functions' work processes and environment is preferred.
• Experience coordinating and supporting the Executives’ multiple projects and schedules.
• Experience booking travel arrangements both ahead of time and last minute.