What are the responsibilities and job description for the Customer Experience Coordinator position at Shabby Fabrics?
Our Mission
At Shabby Fabrics, we're dedicated to delivering exceptional customer experiences through our team's hard work and dedication. We believe in fostering a positive and supportive work environment that allows our employees to grow and develop their skills.
Job Description
As a Customer Experience Coordinator, you'll play a vital role in ensuring our customers receive the highest level of service. Your primary responsibilities will include:
- Providing exceptional customer care through proactive communication and problem-solving.
- Assisting operations and order fulfillment teams during downtime.
- Processing orders accurately and efficiently.
Required Skills / Abilities
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient with Microsoft Office Suite.
Benefits Package
We offer a competitive compensation package, including health insurance, dental, vision, PTO, 401K with a generous match, paid holidays, employee discounts, and paid breaks.
