B-Level Technician

As a Senior Arcade Technician, your days will be active and varied installing, repairing and providing technical support for arcade games throughout the greater US. Youll have the opportunity to install and support the arcade industrys newest equipment with all travel related expenses and travel time paid. Youll be able to apply what youve mastered in an arcade setting and take those acquired skills to a broad array of clients including family entertainment centers, bowling centers, movie theatres and other entertainment venues. At Shaffer, our service technicians build a strong sense of camaraderie with each other and take great pride in everything they do.

Responsibilities :

• Installation and repair of equipment at arcade centers throughout the US
• Installation and configuration of card payment kiosks, POS terminals and card readers
• Troubleshooting, repairing and performing preventive maintenance on existing arcade equipment
• Provide post sale customer support and ongoing training
• Interact with customers and other employees in a professional and courteous manner

Normal work hours are M-F 8-5 PM while in the office. Overtime likely when traveling.

Ability to travel up to a week, two times per month for the periodic installations across the U.S. (this is an estimate)

All expenses covered while traveling!

Competitive salary based on technical experience in the Arcade / Game Industry

Reporting office location preferred : Columbus, OH.

Position Requirements

Physical Requirements

Why Shaffer

Shaffer Distributing, established 95 years ago, stands as a national leader in the family entertainment center, arcade and vending equipment distribution industry. As a relationship-focused company, we have earned a superior reputation with major industry customers, vendors, and competitors. With a solid foundation and a growth mindset, we've achieved significant growth in the last 5 years. Our success is rooted in our people, who have created a family-oriented, transparent, and caring environment. We cherish longevity, value work / life balance, and take pride in doing the job right. At Shaffer Distributing, we care deeply about our people and customers, and we live by our core values. We are a 5th Generation family business, owned by our employees and focused on the next generation of success!

Benefits

Shaffer is an equal opportunity employer and will give consideration to all qualified applicants without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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