What are the responsibilities and job description for the Front Desk Medical Coordinator position at Shahid Mahmood Family Practice?
- Medical Receptionist
Shahid Mahmood Family Practice is a family practice office in hagerstown, MD. We provide quality, compassionate services to patients in a friendly, comfortable environment.
We are seeking a Medical Receptionist to join our team. The ideal candidate will have previous experience in a medical setting and be able to work independently and as part of a team. This position requires the ability to multi-task, prioritize, and work efficiently under tight deadlines.
Qualifications:
·High School Diploma or Equivalent; Associates Degree preferred
·Previous Medical Receptionist experience preferred
·Customer service skills required; must be able to greet patients in a friendly, friendly manner and answer any questions that the patient may have regarding our services and billing
·Ability to work independently and as part of a team
·Ability to pass background check and drug test
·Familiarity with EMR (Epic Life) preferred but not required
·Strong phone skills; must be able to effectively communicate with patients, co-workers, and management
·Excellent written and verbal communication skills (both written and verbal)
·Strong organizational skills with the ability to multi-task under tight deadlines
Responsibilities
- Greet and assist patients at the front desk, ensuring a welcoming environment.
- Manage patient appointments and maintain accurate medical records.
- Handle phone inquiries with professionalism and provide excellent customer service.
- Process patient information in compliance with HIPAA regulations.
- Collaborate with medical staff to support administrative functions and enhance patient care.
- Utilize EHR systems for efficient data management and retrieval.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16