What are the responsibilities and job description for the Hospitality Shift Manager position at Shake Shack?
About Us
Shake Shack was born from a hot dog cart in New York City's Madison Square Park, founded by Danny Meyer. Our mission is to Stand For Something Good in all that we do, prioritizing high-quality food served with a high level of hospitality.
Join Our Team
We're looking for a skilled Restaurant Shift Manager to lead our teams and drive service excellence. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!
Responsibilities
- Lead the restaurant team during shifts to ensure excellent service
- Develop and implement strategies to improve customer satisfaction and loyalty
- Mentor and coach team members to enhance their skills and performance
- Collaborate with other departments to achieve business objectives
