What are the responsibilities and job description for the Service Writer for Auto Group position at Shaker Auto Group?
MAZDA - CHRYSLER - DODGE JEEP RAM - FORD - HYUNDAI
We are a large auto group in the immediate need for an experienced service advisors to help us with our customer's needs.
Shaker Auto Group has 5 locations in CT!
Candidate must have professional appearance and strong customer service skills with the ability to give our customers exceptional service.
If you think you have what it takes to help us grow and get to the next level of excellence. We want to talk to you.
Responsibilities:
- Schedule customer's vehicle service appointments
- Greeting customers in a professional manner
- Accurate write up of customer concerns
- Convey expected cost and obtaining approval of repairs
- Tracking of vehicle and communicating progress to customer
- Maintaining excellent customer satisfaction (CSI scores)
- Performing any additional task assigned by management
- CDK software knowledge preferred but not required.
Requirements:
- Clean driving record and able to pass a drug test required
- Previous automotive car dealership experience preferred or strong automotive knowledge
- Excellent communication skills
- Professional appearance
- Positive attitude
- Commitment to being a team player
** Must pass a pre-employment background check and drug screen.
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Service Advisor: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $40,000 - $80,000