RSW II - PSS - Float

At Shalom House, we believe in the power of support and compassion in assisting individuals to lead more independent lives. If you’re someone who has a passion for helping others, is flexible, and can adapt to a variety of needs within our community, we would love to have you join our team as a Residential Support Worker II/PSS Float.

About the Role:

As a Residential Support Worker II/PSS Float, you will provide vital assistance to residents experiencing severe and prolonged mental illness, helping them live safely and independently. Your role includes both direct care (helping with daily living activities and promoting independence) and maintaining the physical environment of the facility. You will work collaboratively within our team to ensure the safety and well-being of residents while also supporting their individual treatment plans. This position requires a warm, compassionate approach, and the ability to adapt to dynamic needs. Requires skill in one-to-one interviewing, supportive counseling, group work, community outreach, ability to produce written documentation per specifications and utilization of a team approach. This is a flexible cross-trained position where staff are expected to work wherever the need is in the agency and provides a team approach within any program.

Key Responsibilities:

• Direct Service (40%): Assist residents with activities of daily living (e.g., bathing, grooming, dressing), transport residents to appointments, provide medication management, and offer emotional support in times of crisis.
• Collaboration and Coordination (10%): Work with community services, other providers, and family members to ensure the highest level of care for our residents.
• Clinical Documentation (40%): Maintain accurate and timely documentation of residents’ progress, treatment plans, and medication supervision.
• Meetings and Supervision (5%): Participate in regular team meetings and supervision sessions to stay aligned with the program's goals.
• Miscellaneous (5%): Perform additional duties as assigned, including emergency response, building inspections, and ensuring a clean, safe environment.

What We’re Looking For:

• Education & Experience: High school diploma required; mental health experience or related field preferred. MHRT-I Certification or provisional eligibility required. In lieu of a degree, 2-4 years of relevant experience will be considered.
• Experience: Previous PSS or CNA experience a plus. 
• Skills: Strong communication, organizational, and problem-solving skills. Ability to set boundaries with residents while offering support. Capability to adapt to varying roles within the agency.
• Physical Demands: Ability to perform moderate physical activities such as lifting, walking, and standing. Ability to assist clients physically when necessary. Client assistance in getting up from a fall requires two RSW II’s to assist. Understanding and efficient use of lift belts & crawl steps to facilitate this intervention. Ability to pass a brief ergonomics assessment at Concentra at start of employment. Repetitive hand and wrist motion. Good manual dexterity necessary, eye hand coordination and fine motor skills. Ability to write legibly. Ability to deal with frequent interruptions. Ability to focus and concentrate and utilize critical thinking skills. Ability to hear at 3 feet. Vision corrected to 20/20.
• Availability: Flexibility with evening, overnight, and weekend shifts as required.

Benefits:

• Pay Starts at $24.65, with a valid MHRT1 $25.20
• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health, dental, vision insurance and 401k.
• Paid time off.
• Opportunities for professional development and career advancement.
• Meaningful work that makes a positive impact in the lives of others.

Why Join Us?

Shalom House offers a supportive and caring work environment where you can make a real difference. You’ll work alongside a team of compassionate professionals dedicated to providing the highest quality of care. We also offer ongoing training, development opportunities, and a collaborative, team-based approach to care.

Interested in making a difference? We look forward to receiving your application!