EVENT MANAGER @ HILTON VBO

Description

Full Job Description

Position Title: Event Manager @ Hilton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Event Manager to join our team to embrace those values.

Position Overview:
Working directly with Client Meeting Planners on a timely basis to coordinate and service events. This includes planning, detailing all catering events, assisting with park events such as VIP Concerts, etc., and all other group requirements. This position is also responsible for upselling contracted food and beverage minimums and effectively communicating the client/groups needs to all hotel departments as they relate

Job Functions:

• Gathering information about the clients’ objectives, budget and preferences, providing advice about menus, decor and entertainment
• Communicate directly with the Client Meeting Planner to coordinate group activities and needs with the appropriate department, both on and off property
• Be proactive to ensure the needs of assigned groups are satisfied and any corrective actions are taken when needed
• Ensure all function sheets are sent to the client and signed off on by the client on a timely basis prior to the meeting date
• Communicate with vendors and suppliers
• Inspect meeting rooms prior to the start of the function for correct set up
• Greet clients and review functions scheduled for the day (i.e. mealtimes, guarantee counts, and scheduled activities.) Introduction to Banquet Manager
• Maintain a working knowledge of sleeping, meeting and dining room capabilities and capacities
• Clients should be kept informed of all additional charges incurred throughout the program. Review all master account charges on a daily basis and have client approve and sign off on them
• Maintain correct revenues in Delphi for forecasting purposes
• Continuously work to up sell the client with creative menus, theme packages, other programs, etc., over and above the contracted food and beverage minimum
• Obtain final programs from the meeting planner in an effort to cross check

Qualifications

Qualifications

• Experience in a hotel or related field preferred but not required
• Prior Experience in a high volume fast-paced restaurant, bar, or club
• Has never been dismissed from a former employer
• Must have basic reading, writing, and math skills.
• Familiar with Microsoft applications and Sales platforms.
• Customer Focus: Passion for providing excellent customer service and creating memorable dining experiences for guests.
• Strong work ethic and willingness to learn and adapt in a fast-paced environment
• Communication Skills: Clear and effective communication skills, with the ability to interact professionally with guests and team members.
• Attention to Detail: Strong attention to detail and accuracy in order delivery and guest interaction.
• Physical Stamina: Ability to stand and walk for extended periods and lift items weighing up to 50lbs.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• “TOP” Requirement

TEAM UP: Be golden, collaborate and help others succeed
OWN IT: Be a role model, embrace responsibility and keep learning
PASSIONATELY SERVE: Be Positive, care deeply and create memories.

Benefits

• Competitive pay
• Full-Time associates are offered insurance coverages, 401K match, PTO, and Paid Holiday Time.
• Employee discounts at our branded hotels.
• “SHAMIN PERKS” - various discounts i.e. gym membership, rental cars, attractions and many more.

Advancement and Growth
We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. With 76 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Join us and be part of a company where your potential is limited only by your ambition

About Us:
In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.