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In-Office Coordinator (AI & Automation Proficiency focus) | Immigration Law Firm

Shan Potts Law Offices
Glendale, CA Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

Job Summary :

The Law Offices of Shan Potts is seeking a highly organized, tech-savvy In-Office Coordinator to optimize the daily operations of our law firm. This role is essential in bridging the gap between our on-site team and remote staff by implementing AI-driven solutions, automation tools, and workflow optimizations to enhance efficiency and client service.

We strongly encourage candidates on OPT (Optional Practical Training) to apply. We recognize that many talented professionals—especially those with strong technical expertise—are looking for a solid opportunity to remain in the U.S. long-term. If you have a background in office coordination, AI-driven workflow automation, and Microsoft 365 tools , we want to hear from you!

Key Responsibilities :

Operations & Workflow Optimization

  • Leverage AI tools and Microsoft 365 (Teams, SharePoint, Power Automate, Power BI) to streamline operations , automate repetitive tasks, and enhance communication between in-office and remote teams.
  • Implement automation flows to track deadlines, client follow-ups, and case management updates.
  • Ensure office facilities, technology, and internal processes run smoothly.
  • Maintain an efficient, structured office environment that supports high-level productivity and compliance.

Client Relations & Communication

  • Act as the primary liaison between clients, attorneys, and staff , ensuring timely responses to inquiries.
  • Enhance client experience by implementing AI-driven scheduling, chatbots, and workflow tools.
  • Document & Information Management

  • Oversee client intake, digital documentation, and records management for accuracy and security.
  • Train staff on best practices for using legal practice management software and AI-powered document processing tools .
  • Team Leadership & Coordination

  • Supervise and support office staff, ensuring seamless communication with remote team members.
  • Develop and oversee training programs for new hires , incorporating AI-based learning tools.
  • Serve as the operational backbone of the firm , ensuring staff adhere to workflows and performance standards.
  • Compliance & Risk Management

  • Ensure compliance with legal regulations, data security standards, and office policies .
  • Conduct audits and identify areas for workflow improvement using AI insights and analytics .
  • Qualifications : Languages :

    Fluency in English & Spanish (written and verbal) is encourgaed but not required.

    Education & Certifications :

    Bachelor’s degree in Business Administration, Legal Studies, Information Systems, or a related field.

    Certifications in AI, Microsoft Power Automate, or workflow automation tools are a strong plus .

    Experience :

    3-5 years in office management, operations, or administrative roles (preferably in a legal, professional services, or tech-driven environment).

    Prior experience optimizing office processes using AI-driven solutions and Microsoft 365 tools .

    Technical Skills :

    Proficiency in Microsoft 365 (Teams, SharePoint, Power Automate, Outlook).

    Experience using AI-powered office management tools to automate workflows.

    Familiarity with legal case management software is a plus.

    Preferred Qualifications :

    OPT candidates are strongly encouraged to apply!

    Experience in a law firm or regulated environment is beneficial.

    Knowledge of legal terminology, court procedures, and compliance standards is a plus.

    Benefits :

  • Performance-Based Bonus
  • Paid Time Off
  • Health Insurance
  • Company Events & Training Programs
  • Growth & Advancement Opportunities
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