What are the responsibilities and job description for the Hotel Guest Services Representative position at Shaner Hotel Group?
Job Description
The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a high level of adaptability. Previous hotel experience is preferred but not required.
Responsibilities include:
- Providing superior guest services, including check-in/check-out hotel guests courteously and efficiently
- Processing all payments according to established hotel requirements
- Providing information and services to any guest or visitor in a friendly, professional manner