What are the responsibilities and job description for the PM Floor Houseperson | Wellsworth Hotel position at Shaner Hotel Group?
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping procedures, and security procedures.
- Cleans and services assigned public spaces according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
Qualifications
Responsibilities
Responsibilities :
Clean hotel public areas including the lobby, lounge, bathrooms, courtyard and other areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests. This position is nights and includes weekends.
Qualifications
Qualifications
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About the Team
Shaner Hotels has an amazing opportunity at our Wellsworth Hotel, a 203- room modern structure with historic attributes, features 24,000 square feet of state-of-the-art meeting space and an exceptional food & beverage operation. Located in the charming New England town of Southbridge, Massachusetts, the Wellsworth Hotel is within an hour's drive of both Boston and Hartford. This elegantly restored, historic hotel combines the beauty and hospitality of a modern hotel with historical touches yet the technological convenience of an IACC-accredited conference center. It has a full-service lounge, restaurant, indoor pool, and extensive fitness center including racquetball and basketball courts.