What are the responsibilities and job description for the Night Auditor | Dayton Fairfield Inn Water Street position at Shaner Operating Corporation?
About The Team
Shaner Hotels has an amazing opportunity to join our team at our Fairfield Inn & Suites in the Water Street District of Dayton, Ohio. The Fairfield Inn Dayton features 98 modern guest rooms. We offer our guest a lobby bar, 24/7 market, fitness center, business center and flexible workspaces, free high-speed Internet, and complimentary breakfast.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Job Description:
Are you a night owl with a passion for hospitality? Join our dynamic hotel team as a Night Auditor, where no two nights are ever the same. While the city sleeps, you'll be the guardian of unforgettable guest experiences and the master of behind-the-scenes operations.
What You'll Do:
Transform late-night check-ins into warm welcomes, turning tired travelers into happy guests. You'll be the problem-solver, the friendly face, and the go-to person who keeps our hotel running smoothly through the midnight hours. Think of yourself as part concierge, part financial wizard, and part hospitality hero.
- Creating magical moments for guests, from helping with late-night requests to ensuring their stay exceeds expectations
- Mastering our hotel systems to handle check-ins and check-outs with style
- Balancing daily transactions with precision (your inner accountant will love this part!)
- Crafting detailed reports that keep our operation running like clockwork
- Being the champion of guest satisfaction when the unexpected happens
- A high school diploma and a year of customer service experience (hotel experience is a bonus!)
- The ability to turn conversations with guests into connections
- Computer skills that would make any tech enthusiast proud
- Knowledge of local hotspots and hidden gems to share with our guests
- Spanish language skills? Even better! (but not required)
The Perks of Night Life:
This isn't just your average overnight job. You'll work in an environment where every shift brings new stories, where your problem-solving skills shine, and where you can make a real difference in people's travel experiences. Yes, you'll work some holidays and weekends, but you'll be part of creating memorable moments for guests when they least expect them.
If you're ready to turn the night shift into your time to shine, we want to meet you. Join our team and discover why being a Night Auditor is one of the most unique and rewarding positions in hospitality.
