What are the responsibilities and job description for the Account Manager for a leading SaaS Company position at Shanghai BSF Human Resources Co., Ltd?
Job brief
We are seeking a detailoriented and customerfocused Account Manager focused on driving digital transformation in the global beauty industry through unparalleled AIpowered SaaS products.
The Account Manager will play a important role of transforming bookings into revenue and ensure a seamless customer experience. The ideal candidate will have strong organizational skills a customercentric mindset and a proven ability to manage multiple accounts effectively.
Responsibilities
- Guide new customers through the onboarding process ensuring a smooth transition from sales to account management.
- Build and maintain strong client relationships serving as the primary point of contact for postsales activities.
- Collaborate with finance and sales teams to ensure accurate revenue recognition and reporting.
- Proactively resolve client issues escalating when necessary to ensure satisfaction.
- Identify upselling and crossselling opportunities to drive revenue growth.
- Generate regular reports on account status revenue projections and key metrics.
- Partner with crossfunctional teams to streamline processes and enhance the customer experience.
- Work with the client success team to foster longterm relationships and reduce churn.
Requirements
Key Skills
Engineering Support,MAC,Hydraulic,General Services,Ado,Health Education
Employment Type : Full Time
Vacancy : 1
