What are the responsibilities and job description for the Technical Project Program Manager position at Shanghai Wicresoft?
Core Responsibilities:
Client Communication & SLA Governance
Lead client requirement discussions, translate technical details into business objectives, and align deliverables with SLAs.
Monitor SLA compliance using tools (e.g., Power BI, Azure Boards) and provide transparent progress/risk reports.
Requirements:
5 years in IT project management, with Agile/Scrum expertise.
Proficient in Microsoft ecosystems (Azure, Power Platform); PMP/ITIL certifications preferred.
Exceptional bilingual communication skills and data-driven stakeholder management.