What are the responsibilities and job description for the Bartender - Shangri-La Resort position at Shangri-La?
The beautiful Shangri-La Resort, located at the tip of Monkey Island in the center of northeast Oklahoma's Grand Lake O' the Cherokees, is currently taking applications for seasonal workers. Are you looking for a rewarding seasonal job? We're hiring enthusiastic and hardworking individuals to join our team starting mid-March! Whether you're looking for a great way to earn extra income, gain hands-on experience, or work in a fun and fast-paced environment, we have the perfect opportunity for you.
JOB OVERVIEW :
Under the direct supervision of the Restaurant Supervisor or Manager, the Bartender maintains efficient and courteous beverage operations by greeting guests, anticipating guest's needs, providing knowledgeable beverage service, and providing consistent professional guest relations with a positive upbeat personality. Works efficiently in a team-based environment and must follow Oklahoma Liquor Laws, Shangri-La alcohol training as well as all Shangri-La internal controls, consistently.
REPORTS TO : Restaurant Supervisor / Manager
ESSENTIAL JOB FUNCTIONS :
- Recognizes levels of intoxication and prevents customers from being overly intoxicated.
- Always maintain a safe work environment.
- Informs customers about current bar specials and practices suggestive selling beverages and food.
- Restock bar supplies, such as dry goods, all glassware, all juices, sodas, and garnishes.
- Informs manager or supervisor when supplies are needed.
- Full bar service including beer and crafted cocktails.
- Helps maintain cleanliness of bar and lounge areas and equipment, TV, signs, tables, chairs, etc.
- Cleans all bar tables and wipes clean and checks chairs for spills.
- Maintain and clean all alcohol and soda control devices.
- Records all sales by ringing exact amounts into register.
- Greet customers in a courteous manner, with world-class service in mind.
- Review any shortages and overages and record it for management's review.
- Setup bar area and seating area prior to opening.
- Maintain security of all bar supplies and inventory and maintain record of daily operations as required.
- Change tap on empty kegs and report any problems or leaks to manager or supervisor.
- Check opening inventory and note any shortages or changes.
- Perform all other duties as assigned.
- Work as a team with co-workers and treat all co-workers with respect.
REQUIRED SKILLS AND ABILITIES :
Physical Demands :
While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl and lift more than 25lbs. Physical stamina and a proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.
Work Environment :
The duties of this position are primarily performed in indoor climate conditions.
PERFORMANCE STANDARDS :
Customer Satisfaction :
Work Habits :
Safety & Security :
ADDITIONAL INFORMATION :
This job description provides an overview of the key responsibilities and expectations for the Bartender. It is not an exhaustive list of duties. Additional job-related tasks may be assigned as needed.
Must be able to pass a background check.
