Superintendent

Shangri-La Golf Club and Resort

Shangri-La Resort in NE Oklahoma is pleased to announce the exceptional career opportunity of Superintendent for the Battlefield Golf Course. Shangri-La Resorts boasts 27 pristine championship holes of golf with an additional 18-hole par 3 course that is quickly receiving national recognition as one of the best par 3 courses in the country. The successful candidate will possess a strong agronomic background with prior experience delivering exceptional playing conditions for members and guests.

The 27-hole course has Tyee/007 greens and Bermuda grass on all tees, fairways, and rough. The par 3 Battlefield greens will be seeded with 7-7-7 bentgrass and 25 acres of Tahoma will populate tees, fairways and approaches. All courses are irrigated with the Rainbird Cirrus system.

Shangri-La is looking for a candidate that is motivated and leads by example. The Superintendent will assist with day-today operations of the maintenance staff, plan projects, handle all record keeping and provide feedback to the Director of Agronomy.

JOB OVERVIEW:

Under the direct supervision of the Director of Agronomy, the Superintendent (Agronomist) will assist with crew management, fertilizer and spray applications, irrigation management, and all other daily tasks of golf course maintenance. The position will also require the ability to complete the necessary task to aid in both the daily maintenance of a golf course and as well as special projects.

REPORTS TO: Director of Agronomy

ESSENTIAL JOB FUNCTIONS:

• Assists with planning, scheduling, instructing, training and directing the crew in the performance of golf course maintenance procedures and job responsibilities.
• Perform checks of processes throughout the day
• Oversee chemical and fertilizer applications and assists as necessary.
• Use of handheld power equipment (weed eater, backpack blower, hand edger, hedge trimmer, chainsaw, etc.)
• Manual labor (shoveling, pruning, sod work, raking and maintain bunkers)
• Operation of golf course equipment
• Directs and participates in the maintenance of the golf course including trees, trees, golf tees, greens, fairways, bunkers, cart paths and rough.
• Supervises the maintenance and repair of motorized and other mechanical equipment.
• Willingness to work in all weather conditions.
• Familiarity with the game of golf.

REQUIRED SKILLS AND ABILITIES:

• Knowledge of golf course maintenance operations and guest services.
• Ability to always demonstrate outstanding guest service.
• Ability to service customers in a professional appearance and manner.
• Ability to follow instructions and work in a stressful and busy environment.
• Skill in providing excellent guest service.

MINIMUM QUALIFICATIONS:

Education and Experience:

A degree or certificate from a 2 year or 4-year program or currently enrolled.

2 years of experience (internships count)

Physical Demands:

While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must have the ability to move up to 100 pounds and frequently lift to 50 pounds. Physical stamina and a proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.

Work Environment:

Work is generally performed outside, exposure to heat, cold, rain and snow. Early mornings, holiday and/or weekend work are required. Extended hours and irregular shifts may be required.

PERFORMANCE STANDARDS:

Customer Satisfaction:

• Serve as a guest relations ambassador, delivering exceptional service every moment of the day.
• Exhibit professionalism, courtesy, and respect towards guests and associates under all circumstances.
• Strive to create memorable guest experiences, maintaining Shangri-La's high service standards.

Work Habits:

• Follow established work procedures and policies, maintaining punctuality and reliable attendance.
• Adapt to changes in the work environment with a positive attitude.
• Approach problem-solving proactively, seeking assistance when needed and continuously improving skills.

Safety & Security:

• Adhere to Shangri-La's safety and security policies, including key controls and proper handling of chemicals.
• Exercise care when lifting heavy objects and promptly report any safety concerns or hazards.
• Ensure compliance with emergency procedures to maintain a secure environment for guests and associates.

ADDITIONAL INFORMATION:

This job description provides an overview of the key responsibilities and expectations for the position. It is not an exhaustive list of duties. Additional job-related tasks may be assigned as needed.