What are the responsibilities and job description for the Insurance Account Position - State Farm Agent Team Member position at shannon fortune - State Farm Agent?
ROLE DESCRIPTION :
Insurance Agency Receptionist
Responsibilities : Greeting visitors
Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
Transferring calls as necessary
Taking and ensuring messages are passed to the appropriate staff member in time
Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Preparing vouchers
Handling transcription, printing, photocopying and faxing
Recording and maintaining office expenses
Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Maintaining safety and hygiene standards of the reception area
- Skills;
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to establish and meet marketing goals.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Work alongside your agency’s team to ensure successful long-lasting customer relations.
- Excellent verbal communication
- Good telephone communication etiquette
- Organized and resourceful
- Customer-focused
- Active listener
- Adept at prioritizing, scheduling and multitasking
- Ability to handle office equipment, such as the telephone system, printer and the fax machine
- Fast and eager learner
QUALIFICATIONS :
BENEFITS :