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Insurance Account Position - State Farm Agent Team Member

shannon fortune - State Farm Agent
Fairbanks, AK Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 3/17/2025

ROLE DESCRIPTION :

Insurance Agency Receptionist

Responsibilities : Greeting visitors

Managing security and telecommunications systems

Handling queries and complaints via phone, email and general correspondence

Transferring calls as necessary

Taking and ensuring messages are passed to the appropriate staff member in time

Managing meeting room availability

Receiving, sorting, distributing and dispatching daily mail

Preparing vouchers

Handling transcription, printing, photocopying and faxing

Recording and maintaining office expenses

Coordinating internal and external events

Managing office inventory such as stationery, equipment and furniture

Overseeing office services like cleaners and maintenance service providers

Maintaining safety and hygiene standards of the reception area

  • Skills;
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to establish and meet marketing goals.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work alongside your agency’s team to ensure successful long-lasting customer relations.
  • Excellent verbal communication
  • Good telephone communication etiquette
  • Organized and resourceful
  • Customer-focused
  • Active listener
  • Adept at prioritizing, scheduling and multitasking
  • Ability to handle office equipment, such as the telephone system, printer and the fax machine
  • Fast and eager learner

QUALIFICATIONS :

  • High school diploma or GED
  • Associate or bachelor’s degree in communications or business
  • Familiarity with multi-line telephone systems
  • Prior experience with Microsoft Office and typing
  • BENEFITS :

  • 43K-55K a year depending on licensing
  • Paid time off for licensed employees after 1 year (vacation and personal / sick days)
  • Growth potential / Opportunity for advancement within my office
  • Flexible work schedule depending on circumstances
  • Signing bonus for pre-licensed professionals
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