PXIS System Administrator

The PE System Administrator position provides expertise and supports and maintains the Patient Experience Information System (PXIS). The PXIS Administrator will focus on improving the efficiency and data management of the Patient Experience Department using technology and knowledge of Patient Experience functions. This role has a focus on defining, deploying, maintaining, and testing Patient Experience business systems. This position will act as an internal consultant and a department liaison between stakeholders and the Information Technology Department, providing best practice solutions in support of Patient Experience services delivery systems and complex analytics with knowledge of key functions of the Patient Experience. This position partners with Patient Experience Analyst to analyze business process design and workflow, improve processes and leverage the return on technological capabilities. This position also serves as a technical point-of-contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows, dashboard preparation and process improvement opportunities. The PXIS Administrator is also responsible for day-to-day operations including analytics.