What are the responsibilities and job description for the Full Time Dispatcher position at Shannon NEMT LLC?
Here’s a professional job posting for a full-time dispatcher tailored for Shannon NEMT:
Job Title: Full-Time Dispatcher
Location: Dallas-Fort Worth, TX
Company: Shannon NEMT
About Us
Shannon NEMT is a trusted provider of non-emergency medical transportation services in the Dallas-Fort Worth area. With a commitment to safety, reliability, and compassionate service, we are dedicated to helping our clients reach their destinations comfortably and on time.
We are seeking an organized and detail-oriented Full-Time Dispatcher to join our team and help us maintain efficient operations while delivering exceptional service to our clients.
Job Responsibilities
- Schedule and Dispatch: Coordinate and assign daily routes for drivers to ensure timely pick-ups and drop-offs.
- Monitor Fleet Operations: Track vehicle locations, monitor traffic conditions, and provide real-time updates to drivers to ensure efficiency.
- Customer Communication: Serve as the primary point of contact for client inquiries, scheduling requests, and updates.
- Driver Support: Assist drivers with route changes, client details, and troubleshooting issues during shifts.
- Record Keeping: Maintain accurate logs of dispatch activities, trip details, and driver performance.
- Compliance: Ensure all dispatch operations align with company policies, safety standards, and local regulations.
Qualifications
- Experience: Previous experience as a dispatcher, scheduler, or in a logistics role (NEMT experience preferred).
- Skills:
- Excellent communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Proficiency in dispatch software and Microsoft Office Suite.
- Knowledge: Familiarity with DFW-area geography and traffic patterns is a plus.
- Availability: Must be able to work Monday through Friday, with occasional weekends or on-call shifts as needed.
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Joshua, TX 76058 (Required)
Ability to Relocate:
- Joshua, TX 76058: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $16