What are the responsibilities and job description for the IT Network Administrator position at Shapes Group Ltd. Co.?
Job Overview:
The IT Network Administrator works with network and software providers to administer and oversee the implementation, organization, and troubleshooting of the network, hardware, and underlying communications protocol.
Responsibilities and Duties Required:
At the direction of management, work in concert with network and software providers to:
- Configure, monitor, and analyze the networking infrastructure, ensuring optimal function, minimal downtime, and network load, including traffic and utilization trends.
- Maintain computer networks including mainframes, VPNs, routers, and other physical hardware, and manage servers, including e-mail, print, and backup servers, and their associated operating systems, and software.
- Ensure networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing, monitoring, and maintaining security audits and procedures, system backups, implementing disaster recovery procedures, and collaborating with staff.
- Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software package deployments, upgrades, existing software, and peripheral devices.
- Resolve, and communicate networking issues to other employees and management.
- Install and configure network equipment.
- Draft checklists, processes, and support trees, technical documentation, manuals, IT policies, and knowledge bases for help desk and other support staff.
- Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems by performing network improvements, upgrades, and repairs.
- Provision gateways, switches, and other devices for deployment in the company’s telecommunications network.
- Provide technical support for the company’s network and telecommunications infrastructure.
- Analyze, design, and manage implementation of new equipment and topologies.
- Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
- Maintain network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Administer and maintain end user accounts, permissions, and access rights.
- Performs other duties as assigned.
Qualifications and Skills Required:
- Strong technical understanding of networking and data protocols, local area networks (LANs), wide area networks (WANs), wireless local area networks (WLANs), virtual private networks (VPNs), transmission control protocol/internet protocol (TCP/IP), subnetting, domain name system (DNS), and firewalls..
- Experience with fortnet switch installation/configuration.
- Proficient with Microsoft SQL/Windows Server and Database Administration
- Familiar with Server Virtualization.
- Expert in Microsoft Office Suite or related software.
- Prior association with manufacturing company and ERP systems.
- Excellent business skills, including strong analytical skills, organizational skills, creative thinking, business writing and communication.
- Ability to work in a multi-task work environment, with constant interruptions and distractions while maintaining and meeting strict deadlines for projects.
- Attention to detail and strong organizational and analytical skills with a basic knowledge of arithmetic required.
- Ability to maintain confidentiality of restricted or private information and records and effectively handle sensitive matters.
- Excellent interpersonal and customer service skills to courteously deal with and establish and maintain effective working relationships with co-workers and outside vendors.
- Must be able to perform assigned tasks.
- May be assigned other tasks.
Job, Working Conditions and Physical Requirements:
- While performing the duties of this job, the employee is frequently required to remain in a stationary position at a desk working on a computer, and constantly position self to perform required tasks.
- Must be able to lift, move, transport and load items across the building up to 20 pounds at times.
- Constantly operate machinery required for this job, such as computers and office equipment.
- Prepare and inspect items as needed for this role.
- This role requires the employee to operate, activate, detect, and position their body to perform the tasks required.
- Must have the ability to communicate and accurately exchange information and ideas so others will understand.
- Requires coordination necessary to operate computers and various pieces of office equipment.
- Must be able to perform complex tasks requiring independent knowledge and its application to non-routine situations.
- May be exposed to dust, fluctuation in inside temperatures and electro-magnetic radiation as in a computer screen.
- Working in close proximity to others in an office environment.
- May be exposed to excessive and continuous noise, with high noise levels from operating machines.
- Skin may be exposed to chemicals associated with manufacturing.
- May be exposed to physical hazards from moving equipment, heavy equipment, and machine parts.
- May be exposed to dust, offensive odors, noxious fumes, and mist.
- Occasional work outside normal business hours.
Visual Acuity:
- Ability to read computer screen and documents.
Hearing Ability:
- Ability to monitor machine sounds to identify and diagnose changes to take appropriate action.