What are the responsibilities and job description for the Smile Consultant - Bilingual position at Shared Practices Group LLC?
Our Story:
Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?
Your Role in Our Mission:
As a Smile Consultant, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You’ll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible.
Your Impact:
The Smile Consultant is responsible for driving sales growth through the education and sale of dental implant solutions to patients. This role involves building relationships with patients and providing exceptional customer service to meet and exceed sales targets. The consultant will serve as a knowledgeable resource on dental implant solutions, educating patients through treatment options and finding a financial pathway forward for them. This includes managing a pipeline of patients and follow up calls to prospective patients.
What You'll Do:
Hours:
- M- F: Following the practice hours
Sales and Business Development:
- Meet with every new patient, providing the necessary education to understand our services and the life-changing benefits.
- Close cases through the consultation process and schedule patients for their next appointment.
- Maintain a robust pipeline of prospects and manage the entire sales cycle from lead generation to closing deals.
Patient and Partnership Management:
- Close collaboration with practice Doctors and Operations Manager.
- Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us.
- Address patient inquiries and concerns during the consultation, offering our solutions to meet their specific needs.
- Follow through with patients who do not accept the same day as their consultation. You’ll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door.
Qualifications:
-
Experience:
- 3-5 years of experience in dental sales industry or similar.
- Experience with dental practice management software is a plus.
- Preferred consultative sales experience within business to consumer sales.
- Skills:
- Top notch sales skills with a strong focus on building relationships and closing cases in a consultative sales environment.
- Strong leadership abilities.
- Must be a team player.
- Excellent communication and interpersonal skills.
- Proficiency in office software, including, Google Workspace and OpenDental.
- Knowledge of dental terminology.
- Strong organizational and problem-solving skills.
- Ability to manage multiple tasks in a fast-paced environment and maintain a pleasant demeanor.
What We Offer: A competitive compensation, full healthcare benefits to include medical, dental and vision, company paid life insurance and so much more! Paid holidays, vacation and sick time and the opportunity to be part of a team that values innovation and patient-centric care.
Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives.
Salary Description
Base: $65K to $75K
Performance incentives: 1.5% - 2.5% of profit per month
Salary : $65,000 - $75,000