What are the responsibilities and job description for the RV Warranty Registration Clerk position at Shared Service Center?
Job Title: Warranty Registration Specialist – RV Industry
Location: Richardson
About Us: At Blue Compass RV, we are passionate about delivering high-quality RVs to our customers and ensuring they have a smooth ownership experience. We’re seeking a dedicated and detail-oriented Warranty Registration Specialist to join our team and support our customers in registering their RVs for warranty coverage.
COMPENSATION: $38K-$41K
Job Description: As a Warranty Registration Specialist, you will be responsible for assisting customers in registering their RVs for warranty coverage. This involves ensuring that all necessary documentation is submitted correctly and in a timely manner. You’ll work closely with our warranty department, customer service, and various vendors to ensure a seamless process for RV owners.
BENEFITS:
- Medical, dental, vision, disability, FSAs, and life insurance
- Paid Time Off and paid holidays
- 401K
- Pet Insurance
- 5-day work week
- Employee Assistance Program
- Training and Development Programs
- Referral Program
- Legal Coverage
- Identity Theft Protection
- And so much more….
Key Responsibilities:
- Register new RVs for warranty coverage within the specified time frame.
- Review and process warranty registration forms and documents for accuracy.
- Verify customer and vehicle information to ensure proper registration.
- Communicate with RV owners and dealers to resolve any issues or questions regarding warranty registration.
- Track warranty registration status and follow up on outstanding registrations.
- Work closely with the warranty claims team to ensure proper documentation is submitted.
- Maintain accurate records of all warranty registrations in the system.
- Provide exceptional customer service to customers and dealers during the registration process.
Qualifications:
- High school diploma or equivalent required (Associate’s or Bachelor's degree in a related field preferred).
- Excellent attention to detail and organizational skills.
- Strong communication skills, both written and verbal.
- Ability to handle multiple tasks simultaneously and meet deadlines.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.) and warranty registration software.
- Ability to work independently and as part of a team.
- Strong problem-solving and critical-thinking abilities.
Salary : $38,000 - $41,000