Volunteer Manager

• Recruitment & Engagement:
  • Build partnerships with local schools, universities, corporations, and community organizations to attract diverse volunteer groups.
  • Develop targeted recruitment strategies to fill specific volunteer needs for ongoing programs and special events.
  • Manage a dynamic volunteer calendar to ensure optimal staffing for food rescue and distribution activities.
• Onboarding & Training:
  • Design and implement a streamlined onboarding process that includes orientation materials, training sessions, and role-specific guidance for new volunteers.
  • Provide ongoing training sessions to enhance volunteer skills, including topics like food safety, distribution logistics, and cultural humility.
• Volunteer Scheduling & Communication:
  • Create and maintain an automated system for volunteer scheduling and communication, including shift reminders and updates.
  • Act as the primary point of contact for volunteers, addressing inquiries, resolving scheduling conflicts, and ensuring a positive experience.
• Volunteer Development & Retention:
  • Develop and implement new volunteer opportunities that align with organizational goals, including leadership roles (e.g., Volunteer Team Leaders).
  • Plan and execute regular volunteer appreciation events, such as recognition ceremonies, social gatherings, or awards.
• Volunteer Feedback & Impact:
  • Develop and distribute volunteer surveys to collect feedback and identify opportunities for program improvement.
  • Track volunteer hours, demographics, and impact metrics using volunteer management software.
  • Generate reports on volunteer contributions for internal review, grant applications, and donor updates.
• Collaboration & Outreach:
  • Collaborate with other departments to integrate volunteers into broader organizational initiatives.
  • Work closely with the Marketing department to create a communications plan that keeps volunteers engaged, including newsletters, social media updates, and personalized outreach.

• Located in Philadelphia, PA, and available for morning volunteer shifts (7:30-10:30 AM) as well as occasional evenings and weekends.
• Bachelor’s degree or equivalent experience in volunteer management, nonprofit leadership, or a related field.
• 2 years of experience managing and scaling volunteer programs at a non-profit organization
• Strong organizational and communication skills.
• Proficiency in volunteer management systems (experience with VOMO is a plus).
• Passion for food justice and community empowerment.
• Physical Requirements: Ability to lift up tp 40 pounds, ability to stand for extended periods, ability to perform repetitive movements associated with food distribution.

• Starting Salary: $65,000 annually (commensurate with experience).

• Paid Time Off to recharge and take care of yourself
• Comprehensive Health Benefits fully paid after 90 days
• 401k options

Sharing Excess is a Philadelphia-based nonprofit that rescues food and feeds communities. While over 40 million people in the US face food insecurity, nearly 40% of the nation's food supply is going to waste. By partnering with grocery stores, restaurants, wholesalers, and farmers, Sharing Excess has delivered over 50 million meals to a network of nonprofits, food banks, and community organizations. Our team embraces a fun, fast-paced, agile, and creative startup environment that is laser-focused on improving access to excess and making food a basic human right. If you're passionate about connecting with people, building innovative solutions, and want to make this world a better place, look no further than team SE.