Customer Relations Sales Mandeville Metairie

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Paid time off

Customer Service Sales Team Member – Sharkey’s Cuts for Kids

Do you thrive on creating memorable experiences? Are you energized by helping people, skilled at multitasking, and motivated by achieving team goals? Then keep reading – we’re looking for someone like you!

About Us:

Sharkey’s Cuts for Kids isn’t just a salon; it’s a destination where kids and families enjoy a fun, lively, and welcoming environment. As part of our Customer Service Sales Team, you’re more than a receptionist; you’re a vital player in ensuring every client feels valued, every goal is met, and every day runs smoothly.

What You’ll Do:

As a Customer Service Sales Team Member, you’ll be part of the heartbeat of our salon, creating an amazing experience for clients and contributing to a smooth and successful daily operation. We’re looking for someone ready to jump in, make connections with clients, and proactively support the team and salon.

Responsibilities:

• Deliver Outstanding Service – Ensure every client feels welcomed, heard, and valued from the moment they walk in until they leave.
• Drive Sales Success – Achieve individual and team sales goals through strong client interactions, product knowledge, and client recommendations.
• Manage the Flow – Handle appointment bookings, client check-ins, and maintain efficient salon operations, ensuring a seamless client experience.
• Resolve with Professionalism – Address any client concerns with empathy and efficiency, aligned with Sharkey’s commitment to exceptional service.
• Team Support – Work closely with stylists, help manage schedules, and assist salon management in daily operations to work towards set goals.
• Create a Fun, Positive Atmosphere – Bring high energy, positive vibes, and Sharkey’s welcoming culture to life.

Qualifications:

• Customer Service & Sales Experience – You bring a proven track record in customer service and sales, with a natural ability to engage and assist clients.
• Proactive & Detail-Oriented – You’re efficient, organized, and skilled at multitasking in a fast-paced setting.
• Communication & Problem-Solving Skills – You can communicate clearly and effectively, with experience resolving issues and engaging with a diverse range of personalities.
• Tech-Savvy – Familiarity with scheduling software (Salon Ultimate a plus), basic word processing, and spreadsheets.
• Salon or Retail Experience Preferred – Prior experience in a salon or similar setting is a plus.

What We Offer:

• Attractive Compensation Package – Enjoy competitive pay along with exciting team and individual contests that reward your hard work and dedication.
• Work-Life Balance – Flexible scheduling perfect for afternoon and weekend shifts, allowing you to maintain a fulfilling personal life while growing your career.
• Paid Time Off – We value your time and well-being with generous paid time off to recharge and enjoy life outside of work.
• 401(k) Matching – Plan for your future with our 401(k) matching program, helping you build a secure financial foundation.
• Dynamic Team Environment – Be part of a supportive and fun-loving team that thrives on collaboration, camaraderie, and creating positive experiences for our clients.

If you’re ready to make a difference in a kid-centered, dynamic salon environment, apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Sharkey's Cuts for Kids Corporate.